Privacy Policy

Information we collect

When you use the contact form, we collect the details you enter: your name, email address, company or product name (if provided), enquiry type, any product you ask about, and your message. If you email us directly, we receive your email address and whatever you include in your message.

Like most websites, our hosting and security services may also process basic technical information such as your IP address, browser type, and the pages requested, so the site can be delivered and protected from abuse.

Why we use it

We use enquiry information to read and reply to your message, discuss the product, service, or collaboration you asked about, keep a record of our correspondence, and protect the website and form from spam and misuse. We do not sell personal information, and we do not add you to marketing lists because you sent an enquiry.

How the contact form works

The contact form is delivered by Web3Forms, a third-party form service. When you submit the form, your browser sends the details you entered to Web3Forms, which emails them to contact@ventrovatech.com. Web3Forms processes and may store submissions under its own privacy policy.

Email sent to contact@ventrovatech.com is routed by Cloudflare Email Routing to a mailbox provided by Google, where we read and reply to it. To reduce spam, the form uses a hidden anti-spam field and the provider’s automated spam checks. If a visible spam check (hCaptcha) is shown on the form, hCaptcha processes information about your device and interaction to tell people and bots apart, under its own privacy policy.

Please do not send passwords, payment details, health information, or other sensitive personal data through the form.

Sharing

We share enquiry information only with the service providers needed to run the website and deliver email, as described above, or where we are required to by law. If an enquiry leads to a project or collaboration, we will explain how information will be handled as part of that separate discussion.

How long we keep it

We keep enquiry emails for as long as they are reasonably needed to respond, follow up, maintain business records, resolve disputes, or meet legal obligations, and then delete them. Service providers may keep copies for periods set by their own policies and settings.

Your choices

You can ask us to access, correct, or delete the personal information you have sent us, or object to how we use it, by emailing contact@ventrovatech.com. We will respond in line with the law that applies to us and to you.

External links

This website links to third-party websites, such as the service providers named above. Their own privacy policies apply when you visit them.

Changes to this policy

We may update this policy as the website or our services change. The date at the top shows when it was last revised.

Contact

For any privacy question or request, email contact@ventrovatech.com.